How can we help?
Email us about the AI visibility audit, AI Promo Services, billing, or account access. Include the website and tell us what happened.
Email support
Email support@aipromoservices.com with the website URL, account email, and a short description of the problem.
What to include
- The website, app, store, or landing page URL involved.
- Whether the problem is with the free check, billing, account access, or AI Promo Services.
- Any error message and when it happened.
Keep sensitive information out of email
We never need your password, private key, or full payment card number to answer a support request.
- Send screenshots only after hiding passwords, private keys, and payment details.
- Use the email address connected to your account when possible.
Questions this page answers
What email should I use?
Use support@aipromoservices.com for audit, AI Promo Services, billing, or account questions.
What should I include?
Include the website URL, account email, what you were trying to do, and any error message.
Should I send my password or payment card number?
No. Never send passwords, private keys, or full payment card numbers.
Still need help?
Email the website URL, account email, and what happened.